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Warranty: The instruments we sell are warranted against defects in workmanship and materials, when used for their intended purpose and maintained according to instructions. Length of warranty varies with product. In general, most products carry a 1 year warranty.

Extended warranties are available on selected products and can be purchased at any time, however if the extended warranty is purchased after a product has been shipped, we must inspect the product before the extended warranty is issued. Please contact support by clicking here

Service Requests can be initiated for repairs and calibrations for products that are under warranty and for non-warranted products (for a fee), by clicking here to enter a service request.

Non-service requests, click here for information on product support or for any other questions pertaining to:

  • Placing an order
  • Request for Information (RFI)
  • Request for Quote (RFQ)
  • Technical questions on existing products
  • Shipping
  • Billing
  • Product registration
  • Customer registratiion
  • General inquiry


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