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Support
Support
 

Warranty: The instruments we sell are warranted against defects in workmanship and materials, when used for their intended purpose and maintained according to instructions. Length of warranty varies with product.

Extended warranties are available on selected products and can be purchased at any time, however if the extended warranty is purchased after a product has been shipped, we must inspect the product before the extended warranty is issued. Please contact support by clicking here

Service Requests can be initiated for repairs and calibrations for products that are under warranty and for non-warranted products (for a fee), by clicking here to enter a service request.

Non-service requests, click here for information on product support or for any other questions pertaining to:

  • Placing an order
  • Request for Information (RFI)
  • Request for Quote (RFQ)
  • Technical questions on existing products
  • Shipping
  • Billing
  • Product registration
  • Customer registratiion
  • General inquiry


  • Education
    Training
     

    We provide training classes as well as technical presentations to companies organizations and schools on Leak Detection, Temperature Measurement, and Oil & Fluids Analysis.  For more information please contact us at: training@plantscan.com


    Development
    Development
     

    If you need a product developed for a specific application within our expertise, please contact our R&D team at: RD@plantscan.com


    Consulting
    Consulting
     

    We provide consulting on the following technologies:

     

    ·    Leak Detection

    ·    Condition Monitoring

    ·    Temperature Measurement

    ·    Air Flow

    ·    Fluids Analysis

    ·    Maintenance Data Processing

     

    Rates depend on the type and complexity of the project.  Please contact our consulting team at: consulting@plantscan.com